Terms of service

Terms of Service

OVERVIEW

This website is operated by MBM Aroma Co. Throughout the site, the terms “we,” “us,” and “our” refer to MBM Aroma Co.

MBM Aroma Co. offers this website, including all information, content, features, tools, products, and services available from this site, to you, the customer, conditioned upon your acceptance of these Terms of Service and our related store policies.

By visiting our website, browsing our store, creating an account, placing an order, or purchasing from MBM Aroma Co., you agree to be bound by these Terms of Service, our Privacy Policy, Return Policy, Shipping Policy, and any other policies referenced on this website.

If you do not agree to these Terms of Service, you should not access or use this website or purchase our products.

SECTION 1 — ONLINE STORE TERMS

By using this website, you represent that you are at least the age of majority in your province, territory, state, or country of residence, or that you have given consent for any minor dependent to use this website on a device you own or manage.

You agree not to use our products or services for any unlawful or unauthorized purpose. You also agree not to violate any applicable laws, rules, or regulations in your jurisdiction.

A breach or violation of these Terms may result in the termination of your access to our services.

SECTION 2 — ACCOUNTS AND CUSTOMER INFORMATION

To place an order or use certain features, you may be asked to provide information such as your name, email address, billing address, shipping address, and payment details.

You agree that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

MBM Aroma Co. is not responsible for losses resulting from unauthorized account access caused by your failure to protect your account information.

SECTION 3 — OUR PRODUCTS

MBM Aroma Co. sells automotive fragrance products, scent systems, refills, and related accessories.

We make reasonable efforts to display product information, scent descriptions, prices, images, colours, packaging, and availability accurately. However, we do not guarantee that all website information is complete, current, or error-free at all times.

Product colours, packaging, hardware finish, and appearance may vary slightly due to screen settings, photography, lighting, production updates, or packaging changes.

Scent perception is personal. Product descriptions, scent notes, intensity levels, and scent categories are provided as guidance only. Actual scent strength, longevity, and experience may vary depending on vehicle size, temperature, airflow, placement, usage, storage, and personal sensitivity.

SECTION 4 — PRODUCT USE AND SAFETY

MBM Aroma Co. products are intended for automotive fragrance use only and should be used as directed.

Do not ingest. Keep away from children and pets. Avoid contact with eyes, skin, fabrics, plastics, leather, vinyl, painted surfaces, electronics, dashboards, vents, trim, and other vehicle interior surfaces.

Fragrance oils and liquids may cause staining, discolouration, irritation, or surface damage if spilled, leaked, overfilled, improperly installed, exposed to excessive heat, or used contrary to instructions.

Customers are responsible for reading and following all product instructions, warnings, installation guidance, and usage recommendations before using MBM Aroma Co. products.

MBM Aroma Co. is not responsible for damage, staining, discolouration, leakage, product failure, injury, or loss caused by misuse, improper installation, improper storage, excessive heat exposure, spills, failure to follow instructions, or use of the product for any purpose other than intended.

SECTION 5 — VEHICLE COMPATIBILITY

Vehicle interiors vary by material, finish, age, condition, manufacturer, vent design, and placement options.

You are responsible for ensuring that MBM Aroma Co. products are placed and used safely in your specific vehicle environment.

MBM Aroma Co. does not guarantee compatibility with every vehicle interior, vent design, surface material, or placement location.

SECTION 6 — ORDERS

When you place an order, you are making an offer to purchase the selected products.

MBM Aroma Co. reserves the right to accept, decline, cancel, or limit any order at our discretion. Your order is accepted only after payment has been processed and we confirm the order.

We may contact you using the email address, billing address, shipping address, or phone number provided at checkout if we need to confirm, modify, or cancel an order.

Please review your order carefully before submitting it. Once an order has been processed, we may not be able to cancel or change it.

You agree that purchases are for personal or household use and not for unauthorized resale, commercial distribution, or export.

SECTION 7 — PRICING, PAYMENT, AND BILLING

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged for a product will be the price shown at the time your order is placed, unless an error has occurred. Prices do not include applicable taxes, shipping fees, handling fees, customs charges, or other fees unless clearly stated.

You agree to provide current, complete, and accurate billing and payment information for all purchases.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted. If an order is affected by an error, we may cancel or adjust the order and notify you.

SECTION 8 — SHIPPING AND DELIVERY

Shipping and delivery are governed by our Shipping Policy.

Delivery times shown at checkout or in shipping communications are estimates only and are not guaranteed. MBM Aroma Co. is not responsible for carrier delays, weather delays, incorrect shipping information, customs delays, remote-location delays, or events outside our control.

Once an order has been transferred to the shipping carrier, delivery timing is managed by the carrier.

SECTION 9 — RETURNS AND REFUNDS

Returns, exchanges, and refunds are governed by our Return Policy.

To be eligible for a return, products must meet the conditions outlined in our Return Policy. Opened, used, installed, leaked, altered, or damaged fragrance products may not be eligible for return.

Items sent back without first requesting a return may not be accepted.

SECTION 10 — SUBSCRIPTIONS AND REPEAT PURCHASES

If MBM Aroma Co. offers subscriptions, refill plans, or recurring purchase options, the specific subscription terms will be provided at the time of purchase.

By purchasing a subscription, you authorize recurring charges according to the terms shown at checkout. Subscription changes, cancellations, billing frequency, and renewal terms will be governed by the subscription terms provided at purchase.

SECTION 11 — THIRD-PARTY SERVICES AND SHOPIFY

Our store is powered by Shopify, which enables us to provide our online store and checkout services.

Sales and purchases made through this website are transactions between you and MBM Aroma Co. Shopify is not responsible for any aspect of your purchase from MBM Aroma Co., including product use, product performance, injury, damage, loss, returns, refunds, or customer service.

By using this website, you acknowledge that Shopify may process information as part of providing store, checkout, payment, hosting, and related services.

SECTION 12 — PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

Because our store is hosted by Shopify, certain personal information may also be processed by Shopify and third-party service providers in order to operate the website, process payments, fulfill orders, provide customer support, and improve the shopping experience.

SECTION 13 — THIRD-PARTY LINKS

This website may contain links to third-party websites, platforms, apps, or services.

MBM Aroma Co. is not responsible for the content, accuracy, security, policies, or practices of third-party websites or services. Accessing third-party links is at your own risk.

SECTION 14 — OPTIONAL TOOLS AND FEATURES

We may provide access to third-party tools, apps, plugins, payment services, review platforms, account features, wishlist features, or other website functionality.

These tools may be provided “as is” and “as available.” We do not control all third-party tools and are not responsible for their performance, availability, or operation.

Your use of optional tools is at your own discretion and risk.

SECTION 15 — FEEDBACK, REVIEWS, AND USER CONTENT

If you submit reviews, comments, photos, suggestions, ideas, messages, or other content to MBM Aroma Co., you grant us permission to use, reproduce, edit, publish, display, and distribute that content for business, marketing, customer service, product development, and promotional purposes.

You agree that any content you submit will not violate the rights of any third party, contain unlawful or harmful material, or mislead others.

We may monitor, edit, refuse, or remove user content at our discretion.

SECTION 16 — INTELLECTUAL PROPERTY

All content on this website, including brand names, logos, product names, scent names, images, videos, written copy, graphics, layouts, icons, design elements, and other materials, is owned by MBM Aroma Co. or used with permission.

You may not copy, reproduce, modify, distribute, display, sell, license, or use any website content without prior written permission from MBM Aroma Co.

Unauthorized use of our intellectual property may violate applicable copyright, trademark, and other laws.

SECTION 17 — PROHIBITED USES

You may not use this website, our products, or our services:

- For any unlawful purpose
- To violate any applicable federal, provincial, state, territorial, or local laws
- To infringe our intellectual property rights or the rights of others
- To submit false, misleading, abusive, defamatory, obscene, or harmful content
- To transmit viruses, malware, or harmful code
- To interfere with the security or operation of the website
- To collect or track personal information of others
- To spam, phish, scrape, crawl, or use automated tools without permission
- To resell, duplicate, exploit, or misuse any part of the website or services
- To impersonate another person or misrepresent your identity

We reserve the right to restrict, suspend, or terminate access to the website or services if we believe these Terms have been violated.

SECTION 18 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors, update information, change pricing, or cancel orders if any information is inaccurate, including after an order has been submitted.

SECTION 19 — DISCLAIMER OF WARRANTIES

Except where expressly stated by MBM Aroma Co., this website and all products and services offered through it are provided “as is” and “as available.”

We do not guarantee that the website will be uninterrupted, secure, timely, or error-free.

To the fullest extent permitted by applicable law, MBM Aroma Co. disclaims all warranties, representations, and conditions of any kind, whether express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow limitations on certain implied warranties, so some of these limitations may not apply to you.

SECTION 20 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, MBM Aroma Co. and its owners, employees, contractors, partners, service providers, and affiliates will not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the website, purchase or use of our products, inability to use the website, or any claim related to your use of our services.

This includes, without limitation, damages related to lost profits, lost revenue, lost savings, loss of data, replacement costs, vehicle surface damage, staining, discolouration, improper installation, misuse, leakage due to incorrect use, or failure to follow product instructions.

Nothing in these Terms is intended to limit rights or remedies that cannot be limited under applicable law.

SECTION 21 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless MBM Aroma Co., Shopify, and our affiliates, employees, contractors, service providers, and partners from any claim, demand, loss, liability, damages, or expenses arising from your breach of these Terms, your violation of any law, your misuse of the website, your misuse of products, or your violation of the rights of a third party.

SECTION 22 — TERMINATION

We may terminate or suspend your access to the website or services at any time, without notice, if we believe you have violated these Terms or used the website in a harmful, unlawful, or improper way.

The sections of these Terms that by their nature should survive termination will continue to apply, including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and related provisions.

SECTION 23 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide products or services to you shall be governed by and interpreted in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein.

You agree that any disputes will be handled in the courts located in Alberta, Canada, unless applicable consumer protection laws require otherwise.

SECTION 24 — SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms.

The remaining provisions will continue to be valid and enforceable.

SECTION 25 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted on this website, constitute the entire agreement between you and MBM Aroma Co. regarding your use of the website and services.

SECTION 26 — CHANGES TO THESE TERMS

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Changes take effect when published unless otherwise stated.

Your continued use of the website or services after changes are posted constitutes acceptance of those changes.

SECTION 27 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

MBM Aroma Co.
support@mbmaromaco.com 
Canada